Listening skill is the golden key to success in both your work and life. This is a "secret weapon" to connect with others and overcome any communication challenges. However, not everyone knows how to listen and understand others.
Through this article, Navigos Search will provide you with some helpful listening strategies, supporting you in succeeding in any communication, negotiation and getting closer to your goals.
1. WHAT IS LISTENING SKILL?
Listening is not just about receiving information from the other person, but also empathizing and expressing your own views to the acceptable extent, aiming to benefit both partners. Listening skills imply the ability to actively absorb information, engage with what the other person expresses, as well as give meaningful advice in responses.
The ability to listen is developed and used in daily life such as learning and working. Employees or supervisors with this soft skill can improve their work efficiency while also contributing to the company's success.
2. THE IMPORTANCE OF LISTENING SKILL
In daily life, listening skills assist people in connecting with each other, creating good networks, and developing together. If you're a good listener, other people will come to you whenever they need someone to share. This will create strong and valuable relationships.
At work, listening skill is extremely necessary when you need to apply it in a variety of situations, such as: Listening to the views and opinions of your employees, listening to suggestions from the manager, listening to customers' thoughts, feelings and needs, etc. Improving this skill, you will be able to generate many ideas, handle problems quickly, cultivate a lot of knowledge and form bonds with colleagues. Enterprises with engaged, sociable and open-minded staffs always have the most mental comfort, thereby working more productively.
3. HOW TO PRACTICE YOUR LISTENING SKILL?
LISTENING ATTENTIVELY
Only when you really focus on the conversation can you fully absorb the information and understand the issues that the other person wants to convey. Active listening also allows you to give timely comments or advice. Hence , you should pay attention and disregard distractions like road noises, alarms, etc.
SHOWING RESPECT FOR THE OTHERS
When people are speaking to you, do not try to interrupt or show disinterest because this is considered impolite in a communication. Maintain a calm and respectful attitude instead. This will assist you in gaining others' trust and love!
UNDERSTANDING WHAT IS HIDDEN INSIDE WORDS
This is a special secret to help unlock the magic in the relationship between you and your partner. You must be able to understand what they don't say out loud and how to integrate the messages they convey. This demonstrates the subtlety and psychology in your personality traits. It can also help you avoid saying things that are inappropriate, unpleasant, or touch their underlying sorrow.
ENCOURAGING OTHER PEOPLE
Throughout a conversation, you can support others by asking questions, expressing emotions, being moderate, optimistic, and empathizing with what they have to say. Not only that, body language such as smiling, nodding, seeming frightened, shocked, etc., might be a plus point of friendliness and openness. This will close the gap between the two and help them feel more comfortable expressing their emotions.
GIVING POSITIVE FEEDBACKS
Listening and understanding is not enough. What you need is to give positive and objective feedback since it shows your interest in the conversation. You can answer their questions, ask related-topic ones, or express your own experiences and views. Please note, however, that you should not impose your way of thinking on others or pass judgment on them. Instead, you should keep an open mind and limit the ego as much as possible. The conversation will become more engaging, meaningful, and energetic as a result of positive comments.
Navigos Search hopes the above article on the topic “The best keys to practice your listening skill” will help readers gain valuable lessons to equip themselves on the road ahead.