Sales & Marketing Officer (Japanese Speaking)

Position Objectives:
• Develop and implement marketing strategies with clear, targeted goals for various channels and market segments.
• Manage the execution of marketing initiatives, collaborating with internal teams and promoting effective teamwork.
• Analyze consumer trends, market data, customer insights, and industry best practices to create successful marketing plans.
• Utilize and enhance the internal CRM system to streamline processes and improve client satisfaction.
• Ensure and enhance client happiness through proactive engagement and support.
• Coordinate with the team manager to follow up with customers and track sales performance.

Duties:
• Assist in crafting creative briefs and directing the creative process to achieve goals across all marketing channels, including print, digital, and video.
• Oversee the development and maintenance of content for internal and external communications, create campaign budgets, participate in events, document business procedures, and support sales efforts.
• Gather and analyze market and consumer insights to refine outreach strategies, increase customer conversions, and generate high-quality leads.
• Track and assess the effectiveness of marketing initiatives, making adjustments as needed to optimize performance.
• Deliver marketing concepts and finished products to internal and external teams, and communicate with the General Director and team managers about marketing plans, strategies, and budget.
• Conduct company presentations, solution introductions, and tours to ensure client satisfaction, and complete sales support tasks to follow up with leads and customers.